AI reception for hospitals

Your hospital'sAI receptionist.

Zarur answers patient calls, checks who is free, and books the visit. Day and night, in the caller’s own language.

Hear a sample call
  • 7 days or 1,000 minutes free
  • Live in about a day
  • Phone number included
Questions? Chat with the founders on WhatsApp

Preview of the Zarur portal: a caller books Dr. Anil Menon at 11:30, then a second caller asks for the same slot and is offered 12:00 instead.

Missed calls

A missed call is a missed visit.

Set your numbers. See what those calls are worth in a month.

Lost every month₹45,000About ₹5,40,000 a yearYour own estimate, not a statistic.

How it works

What happens on a call.

Answered, booked, confirmed on WhatsApp, and reminded the day before. Emergencies go to your desk.

  1. Available

    Answered

    Any hour, in the caller's own language. More than one call at a time.

  2. Available

    Booked

    From the live doctor schedule, with leave and breaks applied. Never the same slot twice.

  3. Available

    WhatsApp sent

    A confirmation right after booking, and a reminder before the visit.

  4. Available

    Reminder call

    Zarur calls the day before, so fewer slots sit empty.

  5. Available

    Emergency transferred

    If a caller describes an emergency, Zarur transfers the call live to your desk. It never gives medical advice.

Try it

Hear a booking.

Play a sample, or call Zarur yourself. It corrects a wrong day before it saves the appointment.

  • Knows when a doctor has no OP and offers the next session
  • Reads the booking back and fixes a wrong name before saving
  • 60+ languages and 200+ voices in the product

Sample call · Sunrise Multispeciality Hospital

Voice
  • MeeraFemale · warm, professional
  • PriyaFemale · clear, friendly
  • RohanMale · calm, professional
  • ArjunMale · friendly, clear
4 demo voices · more in product
Language
  • ENEnglish
  • MLMalayalamമലയാളം
  • HIHindiहिन्दी
  • TATamilதமிழ்
  • TETeluguతెలుగు
  • KNKannadaಕನ್ನಡ
  • BNBengaliবাংলা
  • MRMarathiमराठी
  • URUrduاردو
  • GUGujaratiગુજરાતી
  • PAPunjabiਪੰਜਾਬੀ
  • ARArabicالعربية
  • +More languages
MeeraEnglish00:00
Ready
Sunrise Multispeciality HospitalFront desk · AI receptionist

Scripted sample · not a live microphone session. Use Try yourself for a live voice try (mic + speaker).

Live tries use a demo hospital. Please don't share real patient details.

The portal

Every booking in one schedule.

Every AI booking shows up next to the ones your staff took.

01 / 05

See the day at a glance

Today's appointments, AI-answered calls, cancellations, patients who didn't come and doctors available today.

Every desk gets its own login

  • Receptionist

    Create, reschedule and cancel bookings, with booking notifications.

  • Nurse

    The doctor's queue, the nurse desk and an emergency flag.

  • Doctor

    Their own queue, notes, prescriptions, tests and a printable sheet.

  • Pharmacy

    Stock, suppliers, sales and returns, with GST, expiry and Schedule H1 reports.

  • Auditor

    Read-only access to the activity log: every action by staff and by the AI receptionist.

For the hospital

Your phone line, covered day and night.

  • 60+Languages

    Zarur answers in the caller’s own language.

  • 200+Voices

    You choose the voice patients hear on every call.

  • WhatsAppChat agent

    Patients can also message in their own words, ask about the hospital, and book. Same as a phone call.

Emergencies go to your desk

A call that describes an emergency is transferred live. Zarur does not give medical advice.

Pricing

You pay for the minutes.

Per minute of call time, plus GST. Try it for 7 days or 1,000 minutes.

  • Basic

    Clinics and smaller hospitals

    ₹5/ min+ GST

    • Up to 10 doctors
    • 24/7 AI receptionist
    • Portal and call recordings
    • Phone number included
  • Recommended

    Pro

    Growing hospitals with busy lines

    ₹4.50/ min+ GST

    • Up to 35 doctors
    • Everything in Basic
    • Lower per-minute rate
    • Phone number included
  • Enterprise

    Larger hospitals and groups

    ₹4/ min+ GST

    • Custom doctor limit
    • Everything in Pro
    • Lowest per-minute rate
    • Phone number included
Free trial: 7 days or 1,000 minutes

Whichever comes first. No card needed. Live in about a day.

Billed per minute of calls. Server running costs, if any, are shared in your quote before you start. Introductory pricing, subject to change.

FAQ

Questions hospitals ask us

Something else? Write to business@zarur.in or chat with us on WhatsApp.

What is Zarur?

Zarur is an AI voice receptionist for hospitals. It answers your hospital's phone calls, books, reschedules and cancels appointments, and tells callers about doctor availability, timings, departments, fees and general hospital information.

Does Zarur give medical advice or handle emergencies?

No. Zarur does not give medical advice. If a caller describes an emergency, Zarur transfers the call live to your hospital desk. For life-threatening emergencies, callers should call 108.

Does Zarur know when a doctor is on leave?

Yes. Zarur follows your live doctor schedules. Leave, breaks, session changes and blocked doctors apply immediately.

How much does Zarur cost?

Call usage is billed per minute: Basic is ₹5/min (up to 10 doctors), Pro is ₹4.50/min (up to 35 doctors), and Enterprise is ₹4/min (a custom plan for larger hospitals). Server running costs, if any, are shared in your quote before you start. Prices are introductory, exclude GST and may change.

Is there a free trial?

Yes. You can try Zarur free for 7 days or 1,000 minutes, whichever comes first. You don't need a card, because we set up the trial directly with your hospital. When the trial ends, the service stops. We then share insights from your trial period along with an offer.

Does Zarur work on WhatsApp too?

Yes. Zarur's WhatsApp agent chats with patients in natural language, answers questions and books appointments. After a booking it sends a confirmation, then a reminder before the visit. Zarur can also call the patient the day before to confirm, so fewer slots sit empty.

How long does setup take?

In about a day. Faster when there is less to enter: hospital, doctors, departments and schedules.

Are calls recorded?

Yes. Calls are recorded and transcribed so Zarur can book appointments and your hospital can review calls. Every call starts with a short announcement saying it is recorded and may be used to improve our service. Call audio is deleted within 12 months at most.

See all FAQs

Built in Kozhikode, Kerala.

We're building Zarur with hospitals, for hospitals. Talk to the founders directly.

DPIIT-recognised startup

Let Zarur pick up the next call.

7 days or 1,000 minutes free. No card needed. Live in about a day. The time follows your hospital data.

Chat on WhatsApp